Intel faces class action lawsuit over faulty 13th and 14th gen CPUs
Intel’s recent problems with its 13th- and 14th-generation CPUs have become well-known. In short, some high-end chips have been crashing and even experiencing irreversible damage. Intel attributes these failures to aggressive performance settings in the BIOS of certain motherboards.
One New Yorker, Mark Vanvalkenburgh, isn’t satisfied with Intel’s extended warranty solution and has filed a class-action lawsuit against the company. The lawsuit claims that Intel knew about these CPU problems as early as late 2022 or early 2023 but failed to warn customers, even as more returns and media reports highlighted the issue. Vanvalkenburgh argues that Intel’s lack of transparency led buyers to purchase products they would have otherwise avoided.
The lawsuit suggests that potentially hundreds of thousands, if not millions, could be affected by these issues. Although Intel insists that not all 13th- and 14th-gen CPUs are at risk, this has yet to be definitively proven.
This issue comes at a challenging time for Intel, which is dealing with several setbacks, including underwhelming performance of its latest chips and increased competition from Nvidia and AMD. Adding to Intel’s struggles, its stock has dropped significantly, and it will soon be replaced by Nvidia on the Dow Jones Industrial Average.
In response, Intel extended the warranty for affected CPUs from one year to three years. While this may provide some relief, it offers little consolation to those who invested in high-end chips with hopes of long-term reliability.
