The Microsoft Store provides a guarantee of low prices for a period of 60 days. This means that if you buy a physical item from Microsoft and they reduce its price within 60 days, you can receive a refund for the price difference.
This offer is part of the Microsoft Store Promise program, which aims to make shopping easy and convenient for individuals and their families. However, businesses and students can also take advantage of this program, as it also offers selected deals for these groups.
Here’s how you can take advantage of the 60-day low-price guarantee:
1. Place an order on the Microsoft Store website. The delivery date is when your item is actually delivered to you.
2. Keep track of your delivery date and regularly check the price of the product you purchased within 60 days from the delivery date.
3. If Microsoft has reduced the price and the product is still available, you are eligible for a refund.
4. Contact Microsoft Store Support to request a price adjustment. You can also call Microsoft by phone number 1-877-696-7786.