Thanks everyone again. I worked from 10-6 today. All I have to say is that I wanted to slice my wrist. LOL. All I did today was read and listen to videos and take test. One part of the test you had to type out the MC GEARS system and to pass the test you could not have any misspelled words, commas etc. had to be in the right places and Caps had to be the same, plus word for word. I can say one thing though MicroCenter is making that money, which runlinx already knows. I work from 10-6 tom also but thats all I know so far. I will be testing/traing for 1 week, then shadowing. I have a sh1tload of test still.