stashekmajcherc Posted February 19, 2014 Posted February 19, 2014 Dear Team,It seems that I need some help.During the last 10 days I was unable to open wincert site.I have no idea what is the reason,but I had to wait for more than a minute ,but time for response from wincert was too long so there was a standart response about the time to connect.Ive tried via Mozilla,Chrome,Opera,even Maxton.Not a chance at all.Even now i find a way to open this site using unblockit.es.Also I cleaned cash,cookies..etc. but still no chance at all.Please give me some feedback or explain me what is going wrong. Thanks in Advance Quote
NIM Posted February 19, 2014 Posted February 19, 2014 Can you please run trace route to wincert.net so we can see where the problem is. Quote
stashekmajcherc Posted February 19, 2014 Author Posted February 19, 2014 Thank you for a quisk response!!! I guess that is what you need!traceroute to www.wincert.net (176.9.158.51), 30 hops max, 60 byte packets 1 205.185.112.144 (205.185.112.144) 0.078 ms 0.053 ms 0.013 ms 2 10.1.1.5 (10.1.1.5) 4.826 ms 5.071 ms 5.208 ms 3 206.72.210.85 (206.72.210.85) 11.143 ms 11.127 ms 11.095 ms 4 r1nyc1.core.init7.net (82.197.168.70) 89.121 ms 89.556 ms 89.072 ms 5 r1lon1.core.init7.net (77.109.140.193) 145.895 ms 145.965 ms 145.952 ms 6 r1nue1.core.init7.net (77.109.140.254) 159.246 ms 166.323 ms 166.295 ms 7 gw-hetzner.init7.net (77.109.135.102) 165.555 ms 161.793 ms 161.702 ms 8 * * * 9 core21.hetzner.de (213.239.245.30) 157.743 ms 157.776 ms 164.567 ms10 juniper1.rz16.hetzner.de (213.239.245.94) 158.049 ms 158.031 ms 158.010 ms11 hos-tr2.ex3k4.rz16.hetzner.de (213.239.222.101) 159.361 ms hos-tr5.ex3k4.rz16.hetzner.de (213.239.251.69) 158.705 ms 158.909 ms12 hq.qcom-box.com (176.9.158.51) 164.981 ms 158.122 ms 158.103 ms Quote
stashekmajcherc Posted February 19, 2014 Author Posted February 19, 2014 Hello Team Any chance for feedback??? Quote
NIM Posted February 19, 2014 Posted February 19, 2014 We're investigating this. Please have patience. Quote
stashekmajcherc Posted February 24, 2014 Author Posted February 24, 2014 Hello Team,Do you need any additional information? Best Regards Quote
Simon Hind Posted February 27, 2014 Posted February 27, 2014 Hello Team,Do you need any additional information? Best Regards in some cases the host for this website may be unreachable from certain countriesi can remember running a website where alot of South America could not visit my site and later found out that for example godaddy Server for South American IP went down its great that you notified the team here but its more than likely a host issue not a website issue Quote
ccl0 Posted March 9, 2014 Posted March 9, 2014 (edited) don't know if my problem is related to this topic, but i have been experiencing a lot of heavy lag when trying to access the website. It takes appx 30 seconds or longer to access the website, then another 30+ when i click on a forum, then another 30+ to log in, and another 30+ when i hit a reply button. It has only been doing this for maybe a couple weeks now. i did a trace rout too, and i noticed a part that times out. but i don't know enough about this stuff on how to interpret the results.(this part below is where it times out) 11 23 ms 22 ms 21 ms cdm-66-76-30-133.tylrtx.suddenlink.net [66.76.30.133] 12 * * * Request timed out. 13 204 ms 209 ms 203 ms vlan80.csw3.Dallas1.Level3.net [4.69.145.190] 14 148 ms 149 ms 148 ms ae-83-83.ebr3.Dallas1.Level3.net [4.69.151.158] 15 * * * Request timed out. 16 158 ms 161 ms 157 ms ae-2-2.ebr1.Washington1.Level3.net [4.69.132.86] 17 172 ms 171 ms 168 ms ae-91-91.csw4.Washington1.Level3.net [4.69.134.142] 18 160 ms 157 ms 159 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.157] 19 155 ms 150 ms 149 ms ae-43-43.ebr2.Paris1.Level3.net [4.69.137.57]------------------------------------------------ edit: wincert seemed to be faster today so i ran it again to see if there was any change. there was only 1 timeout this time. but look at #12 :g:I still have no idea what any of this means 10 46 ms 38 ms 35 ms 173-219-231-116-link.sta.suddenlink.net [173.219.231.116] 11 41 ms 22 ms 20 ms cdm-66-76-30-133.tylrtx.suddenlink.net [66.76.30.133] 12 1864 ms 1310 ms 1850 ms 7-2-12.ear1.Dallas1.Level3.net [4.71.198.129] 13 171 ms 171 ms 171 ms vlan80.csw3.Dallas1.Level3.net [4.69.145.190] 14 171 ms 173 ms 172 ms ae-83-83.ebr3.Dallas1.Level3.net [4.69.151.158] 15 * * * Request timed out. 16 174 ms 172 ms 171 ms ae-2-2.ebr1.Washington1.Level3.net [4.69.132.86] 17 153 ms 154 ms 152 ms ae-91-91.csw4.Washington1.Level3.net [4.69.134.142] 18 171 ms 172 ms 172 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.157] 19 176 ms 173 ms 174 ms ae-44-44.ebr2.Paris1.Level3.net [4.69.137.61] Edited March 11, 2014 by ccl0 Quote
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