Dear Team,

It seems that I need some help.During the last 10 days I was unable to open wincert site.I have no idea what is the reason,but I had to wait for more than a minute ,but time for response from wincert was too long so there was a standart response about the time to connect.

Ive tried via Mozilla,Chrome,Opera,even Maxton.Not a chance at all.Even now i find a way to open this site using  unblockit.es.

Also I cleaned cash,cookies..etc. but still no chance at all.Please give me some feedback or explain me what is going wrong.

 

Thanks in Advance

Can you please run trace route to wincert.net so we can see where the problem is.

Thank you for a quisk response!!! I guess that is what you need!

traceroute to www.wincert.net (176.9.158.51), 30 hops max, 60 byte packets 1  205.185.112.144 (205.185.112.144)  0.078 ms  0.053 ms  0.013 ms 2  10.1.1.5 (10.1.1.5)  4.826 ms  5.071 ms  5.208 ms 3  206.72.210.85 (206.72.210.85)  11.143 ms  11.127 ms  11.095 ms 4  r1nyc1.core.init7.net (82.197.168.70)  89.121 ms  89.556 ms  89.072 ms 5  r1lon1.core.init7.net (77.109.140.193)  145.895 ms  145.965 ms  145.952 ms 6  r1nue1.core.init7.net (77.109.140.254)  159.246 ms  166.323 ms  166.295 ms 7  gw-hetzner.init7.net (77.109.135.102)  165.555 ms  161.793 ms  161.702 ms 8  * * * 9  core21.hetzner.de (213.239.245.30)  157.743 ms  157.776 ms  164.567 ms10  juniper1.rz16.hetzner.de (213.239.245.94)  158.049 ms  158.031 ms  158.010 ms11  hos-tr2.ex3k4.rz16.hetzner.de (213.239.222.101)  159.361 ms hos-tr5.ex3k4.rz16.hetzner.de (213.239.251.69)  158.705 ms  158.909 ms12  hq.qcom-box.com (176.9.158.51)  164.981 ms  158.122 ms  158.103 ms

Hello Team

Any chance for feedback???

We're investigating this. Please have patience.

Hello Team,

Do you need any additional information?

 

Best Regards

Hello Team,

Do you need any additional information?

 

Best Regards

 

in some cases the host for this website may be unreachable from certain countries

i can remember running a website where alot of South America could not visit my site and later found out that for example godaddy Server for South American IP went down its great that you notified the team here but its more than likely a host issue not a website issue

don't know if my problem is related to this topic, but i have been experiencing a lot of heavy lag when trying to access the website.  It takes appx 30 seconds or longer to access the website, then another 30+ when i click on a forum, then another 30+ to log in, and another 30+ when i hit a reply button.  It has only been doing this for maybe a couple weeks now.

 

i did a trace rout too, and i noticed a part that times out.  but i don't know enough about this stuff on how to interpret the results.

(this part below is where it times out)

 11    23 ms    22 ms    21 ms  cdm-66-76-30-133.tylrtx.suddenlink.net [66.76.30.133]
 12     *        *        *     Request timed out.
 13   204 ms   209 ms   203 ms  vlan80.csw3.Dallas1.Level3.net [4.69.145.190]
 14   148 ms   149 ms   148 ms  ae-83-83.ebr3.Dallas1.Level3.net [4.69.151.158]
 15     *        *        *     Request timed out.
 16   158 ms   161 ms   157 ms  ae-2-2.ebr1.Washington1.Level3.net [4.69.132.86]
 17   172 ms   171 ms   168 ms  ae-91-91.csw4.Washington1.Level3.net [4.69.134.142]
 18   160 ms   157 ms   159 ms  ae-92-92.ebr2.Washington1.Level3.net [4.69.134.157]
 19   155 ms   150 ms   149 ms  ae-43-43.ebr2.Paris1.Level3.net [4.69.137.57]
------------------------------------------------

 

edit: wincert seemed to be faster today so i ran it again to see if there was any change.  there was only 1 timeout this time. but look at #12 :g:

I still have no idea what any of this means

 

 10    46 ms    38 ms    35 ms  173-219-231-116-link.sta.suddenlink.net [173.219.231.116]
 11    41 ms    22 ms    20 ms  cdm-66-76-30-133.tylrtx.suddenlink.net [66.76.30.133]
 12  1864 ms  1310 ms  1850 ms  7-2-12.ear1.Dallas1.Level3.net [4.71.198.129]
 13   171 ms   171 ms   171 ms  vlan80.csw3.Dallas1.Level3.net [4.69.145.190]
 14   171 ms   173 ms   172 ms  ae-83-83.ebr3.Dallas1.Level3.net [4.69.151.158]
 15     *        *        *     Request timed out.
 16   174 ms   172 ms   171 ms  ae-2-2.ebr1.Washington1.Level3.net [4.69.132.86]
 17   153 ms   154 ms   152 ms  ae-91-91.csw4.Washington1.Level3.net [4.69.134.142]
 18   171 ms   172 ms   172 ms  ae-92-92.ebr2.Washington1.Level3.net [4.69.134.157]
 19   176 ms   173 ms   174 ms  ae-44-44.ebr2.Paris1.Level3.net [4.69.137.61]

Edited March 11, 201411 yr by ccl0