ERROR. Please check your internet connection.

[podkaracz]

I can download windows 8.1 and windows 10 isos but i cant download windows 7 becouse of connection error how to fix it? I just checked and i cant download office 2010 as well.

Edited November 9, 2018 by podkaracz

[Jan Krohn]

I did some spot checking, and could not replicate the issue. Which file exactly are you requesting?

[podkaracz]

All windows 7 files give me this error but i would like to download win 7 professional x64. Your tool is great i never had this problem before unless it was said that support for win 7 is canceled

Edited November 9, 2018 by podkaracz

[Jan Krohn]

I had a small server outage earlier today, but the issue has been solved for many hours already. During this time, Win 7 downloads had some problems. I've just restarted the server one more time. Can you try again please?

[Jardel Zulle]

continua com o mesmo erro

Edited November 9, 2018 by Jardel Zulle

[Asr Andika Putera]

same here i have exactly this error.i click on the windows 7/8.1 its open this error message but the windows 10 is working.

[Jan Krohn]

I'm pretty sure that the server outage has somehow caused this issue for some users, but I don't understand yet how and why, and why I'm not affected...

Can you post a screenshot, so that I can see at which step it happens? And also let me know which file exactly you're requesting (version and language).

[Asr Andika Putera]

 

 

 

[SnowBall]

Tell me which ISO file/s you want to download and I can generate a link for you.

Regards,

SnowBall

[Lupogrigio]

I have the same problem

[podkaracz]

4 hours ago, SnowBall said:

Tell me which ISO file/s you want to download and I can generate a link for you.

Regards,

SnowBall

Please generate link for Polish Win 7 Proffesional ISO x64. 

[Jan Krohn]

I believe I found the issue. In the aftermath of the server outage, I disabled insecure SSL/TSL protocols and ciphers. Most importantly, I had disabled TLS v. 1.0 and TLS v. 1.1, which are considered insecure. I've re-enabled both of them now.

However, everyone who has had the issue, very likely has a vulnerable Windows system.

To fix it, go to your system's internet security settings, and enable TLS v. 1.2. (You can leave versions 1.0 and 1.1 enabled, unless you need a super secure system.)

Otherwise, your passwords can be stolen by man-in-the-middle attacks.

You should also be able to use the downloader again now.

To be honest, it's quite shocking that so many users don't have TLS v. 1.2 enabled.

[SnowBall]

Here you go: https://software-download.microsoft.com/pr/Win7_Pro_SP1_Polish_x64.iso?t=9ce404c9-7ad9-4927-9cfd-258e3e60da29&e=1541951835&h=a57007d439518c31e8bdea462b34c638

It will work for only 24 hours, be quick.

Regards,

SnowBall

[podkaracz]

On 11/11/2018 at 12:23 AM, Jan Krohn said:

I believe I found the issue. In the aftermath of the server outage, I disabled insecure SSL/TSL protocols and ciphers. Most importantly, I had disabled TLS v. 1.0 and TLS v. 1.1, which are considered insecure. I've re-enabled both of them now.

However, everyone who has had the issue, very likely has a vulnerable Windows system.

To fix it, go to your system's internet security settings, and enable TLS v. 1.2. (You can leave versions 1.0 and 1.1 enabled, unless you need a super secure system.)

Otherwise, your passwords can be stolen by man-in-the-middle attacks.

You should also be able to use the downloader again now.

To be honest, it's quite shocking that so many users don't have TLS v. 1.2 enabled.

Your fix worked i can use tool now. But to add something i had tls 1.2 enabled as well as 1.1 and 1.0 and tool did not work with it.

[Jan Krohn]

Thanks for the feedback!

My research shows that the default TLS version depends on the .NET Framework version. .NET 4.0 defaults only to TLS v. 1.1.

The next downloader version will override this setting.

[trial]

On 11/11/2018 at 10:23 AM, Jan Krohn said:

To fix it, go to your system's internet security settings, and enable TLS v. 1.2. (You can leave versions 1.0 and 1.1 enabled, unless you need a super secure system.)

I've the same problem by using the latest tool.

No problems with Windows 10.

The internet security setting are already checked.

[Chavenson Laurent]

I'm having trouble using this application to download windows 10, it keeps telling me to check my internet connection and TPS 1.2 is checked by default as well as 1.1 and 1.0 and I turned it off and on, any ideas as to why it's not working? I'm using windows 7 home premium and here's the error. And what I did to get their. Extra error text at the bottom left hand corner of the screen, I put it under the image and all I did was press windows 10 to try and get the version I wanted to install but a blank screen and the error came up.

The underlying connection was closed: An unexpected error occurred on a send.