Phone activation MS Office 2013 Professional

[johnoo]

Hi there,

My problem is, I purchased office 6 or 7y ago and now when I need it I am unable to redeem / tie it to my ms account. MS says that because it is very old and they do not sell 2013 anymore they will not help me to fix this so it looks that I lost my 450€ license. I got idea that if I would be able to activate with via phone then problem solved. Unfortunately with your great tool I was able to download office 2013 Prof sk-sk which is not possible to activate via phone. Do you know if and where I could find & download Office 2013 Prof sk-sk or cs-cz older version which would be possible to activate via phone? Or if possibly find hidden exe which would be office phone activation wizard? to activate my installed Office 2013 Prof sk-sk via phone?

thanks for any advise.

Johnoo

[Jan Krohn]

With all the pirated licenses available everywhere on the web these days, I really do wonder how MS can afford screwing customers who have properly purchased their product. Once again, their customer service is beyond the pale. (Of course their aim is to sell another Office 365 subscription...)

Anyway, we need to get your Office 2013 back up and running.

The downloads available through the tool are all based on the click-to-run technology. My understanding of the architechture is not perfect, but sufficient enough that there can't be any "hidden exe" since the Office runs as a virtual instance.

So we need to find you an MSI installer. MSDN doesn't have it. As far as I know there were never any retail discs that could have it. So the only chance would be getting hold of an OEM installation disc for Office 2013 Pro. I can see a few of them on ebay, but I suspect you don't want to spend another 200 to 300 Euro. The MS OEM partner portal could be an option, but you need to find someone who has access, and would help you for a small bakshish, like a local computer dealer.

Or you can go back to that useless MS support, and keep pressing them until they escalate the issue at least to second level support. Office 2013 is still in extended support, so legally they have to fix the problem. You're entitled to use it and receive customer support until 2023. It's in the EULA. It's a legally binding contract for MS too.

 

[johnoo]

Dear John,

thank you for getting back to me. Situation improved and I learned some things. Slovak and chat team told me that no they will not give me new license number (chat team even mentioned do you think that we should trade in new license for old license ...) but 2-3 days ago I got lucky (I generally called the support every day or every other day) and I found Indian technician who listened and asked "product team did not get back to you?" and he asked to find again details of my license (box, product key card and mobile phone picture of invoice was not enough so I needed to find invoice again, scan it and send it) and in the mean time (I even started to watch primevideo while he was with probably product team) but at the end they provided new product key to my ms account. so I am solved.

I have contacted Slovak company now multi country company about trade in license or swap for new license because in EU in 2012 EU court confirmed that sw developer cannot tie sw to one pc / user - forbid resale of license so many companies buy out and resale sw and they were helpful, gave mi links to ms sw which completely removes office from pc and they regularly help their customers to activate ms software via phone, so they gave me"their" software for downloading office ISO. I say their but it looks like branded version of your software while watching some tutorials I think that in case of 2013 only Professional Plus office can be activated via phone (if you have different exp let me know) so it was probably never possible (if ISO was not modificated in any way) to activate other office via phone (my guess) and new sw generally need internet to work. But windows even 10 (has this exe I was hoping for) can be activated via phone. But luckily I am sorted. Also as I said that I lost my 450€ - that would be the case 6y ago but today that company (they look serious and explained that they do not trade license per 1 pcs only 10s or 100s) sell 2013 Pro or Pro Plus for 80€ (2016 or 2019 even home and student costs 90€) If you have time for this please confirm or negate what I said, to learn more.

One thing I am sure (1 or 2 technicians) said it that they ms blocks unused licenses after 3 years. So next time do not buy license without activating it and if someone has same problem like me then call, call and call maybe you will be lucky as me. Or do not buy ms software at all an go open source.

[Jan Krohn]

Now that sounds like an improvement. Congratulations! I've spoken with many frustrated Office users over the years, and this is the first time I've heard that MS actually helped someone with this kind of issue.

I know which company you've been in touch with. I did make a branded version for them. They did seem very customer-oriented when I worked with them. I'm glad to hear they're growing. They fully deserve that.

I used to have Office 2013 Pro Plus (from Technet), and can confirm that phone activation works. I haven't used the licenses for some years, so according to your information, they should be toast now. Maybe I should try installing and activating...

Anyway, MS did manage to get me to subscribe to Office 365 about a year ago. I use almost all the Office components regularly, so I'd either need Office 2019 Pro Plus or Office 365. And the cost of Office 2019 Pro Plus is just completely ridiculous.

[ricktendo]

If you have a raspberryPi running all the time on your network (I have a Pi with Pi-hole network wide ad-blocker running always) you can emulate a KMS server on this and activate any version of Office or Windows you'd like

 

https://github.com/Wind4/vlmcsd

Edited November 1, 2020 by ricktendo

[johnoo]

On 10/30/2020 at 12:28 AM, Jan Krohn said:

Now that sounds like an improvement. Congratulations! I've spoken with many frustrated Office users over the years, and this is the first time I've heard that MS actually helped someone with this kind of issue.

I know which company you've been in touch with. I did make a branded version for them. They did seem very customer-oriented when I worked with them. I'm glad to hear they're growing. They fully deserve that.

I used to have Office 2013 Pro Plus (from Technet), and can confirm that phone activation works. I haven't used the licenses for some years, so according to your information, they should be toast now. Maybe I should try installing and activating...

Anyway, MS did manage to get me to subscribe to Office 365 about a year ago. I use almost all the Office components regularly, so I'd either need Office 2019 Pro Plus or Office 365. And the cost of Office 2019 Pro Plus is just completely ridiculous.

1. yeah I am happy that perseverance this time helped.

2. yeah they are friendly and looking trustworthy

3.  regarding Pro Plus I think you will not have problem with them because phone activation should work but I think Pro Plus Volume licensing is between four permanent licenses  (student, business, pro and pro plus I mean) only one which can be activated by phone I mean without any additions like KMS. and If not that thing might help you because KMS is for Volume licensing.

10 hours ago, ricktendo said:

If you have a raspberryPi running all the time on your network (I have a Pi with Pi-hole network wide ad-blocker running always) you can emulate a KMS server on this and activate any version of Office or Windows you'd like

 

https://github.com/Wind4/vlmcsd

Ricktendo thanks for this. I believe it is but because very long ago I seen some software which was able to activate windows / office (even with illegal Product keys) with KMS in the name. And as I read about KMS it should be used  at least with 5pc in network with same edition of win / office. Please confirm if this is 100% legal.

[ricktendo]

Its not legal (of course,) the KMS activators you are referring to install a DLL/fake KMS emulator on your machine, this can be detected/cleaned by anti virus and break the activation... Now if you have a KMS emulated on a outside device, Windows/Office do not know if its real or not.

Edited November 2, 2020 by ricktendo