Some of my users are getting prompted to install the Korean Language Pack when opening certain emails in Outlook 2003. Do we need to install these packs? If so where can I get them? Or should we click to never install language packs? Any help would be appreciated. Thanks

Check the following

When you open the message, go to the message menu, format, make sure HTML is checked.

Now, go to control panel | Region and Language Options | click on the Language tab, Check install files for East Asian languages, Hit OK, Restart your machine.

Let me know if it helped.

When I did that it asked for the Windows XP SP3 disk which I did not have handy.

Yes, you need a CD to install additional languages.

Can you get it somehow? Maybe contact Microsoft?

I'll try, thanks